Last Updated: 10 November 2026

Welcome to NK – The Label, a premium fashion label under Wrapp Studio. These Terms & Conditions govern your access to and use of our website, including browsing, purchasing products and accessing our services.

By visiting or making a purchase through our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

This website is owned and operated by NK – The Label, a fashion brand under Wrapp Studio, based in Kochi, Kerala, India.

Throughout these Terms & Conditions, the words “we”, “our” and “us” refer to NK – The Label. The words “you”, “your” and “customer” refer to anyone accessing or purchasing from our website.

2. Use of Our Website

By using our website, you agree that:

• You will provide accurate and complete information when placing an order.

• You will use the website only for lawful purposes.

• You will not attempt to misuse, damage or disrupt the website.

• You will not engage in fraudulent activities or unauthorised transactions.

• You are legally capable of entering into a binding agreement under applicable laws.

We reserve the right to restrict or suspend access to our website if we identify misuse or violations of these terms.

3. Products and Product Information

At NK – The Label, we strive to display our fashion collections as accurately as possible.

• Product images are provided to represent the actual products.

• Colours may vary slightly depending on screen settings, lighting and device displays.

• Product descriptions, materials, sizes and other details are provided for customer reference.

• Product availability may change without prior notice.

• We reserve the right to update, modify or discontinue products at any time.

We make reasonable efforts to ensure product information is accurate. However, minor variations in appearance or presentation may occur.

4. Pricing and Payments

All product prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

• Prices are subject to change without prior notice.

• Applicable taxes, shipping charges and other fees will be displayed during checkout, where applicable.

• Orders are subject to successful payment confirmation.

• Payments are processed through authorised third-party payment service providers.

• We do not store complete debit or credit card details on our website.

If a pricing or listing error occurs, we reserve the right to contact the customer to clarify the issue before processing the order or to cancel the affected order where legally permissible. Any amount paid for a cancelled order will be refunded in accordance with applicable law.

5. Order Placement and Confirmation

When you place an order on our website, you agree to provide accurate billing, shipping and contact information.

• An order acknowledgement may be sent to your registered email address.

• An order is subject to product availability and payment verification.

• We reserve the right to refuse or cancel orders in circumstances permitted by applicable law, including suspected fraudulent transactions or genuine stock unavailability.

• If an order is cancelled after payment, the applicable refund will be processed to the original payment method, subject to applicable law.

An order acknowledgement does not necessarily mean that the order has been dispatched.

6. Shipping and Delivery

We aim to process and dispatch orders as efficiently as possible.

• Delivery timelines may vary depending on the delivery location, courier service and operational conditions.

• Shipping charges, if applicable, will be displayed during checkout.

• Customers must provide a complete and accurate shipping address and contact number.

• Once an order has been handed over to the delivery partner, shipment tracking may be provided where available.

• Delays caused by courier operations, weather conditions, public holidays or circumstances beyond our reasonable control may occur.

For more information, please refer to our Shipping & Delivery Policy.

7. Cancellation Policy

If you wish to cancel an order, please contact our customer support team as soon as possible.

• Cancellation requests are subject to the order’s processing and dispatch status.

• Orders that have already been dispatched may not be eligible for cancellation through the standard cancellation process.

• Any approved cancellation and refund will be handled in accordance with our Cancellation & Refund Policy and applicable consumer protection laws.

Please refer to our Cancellation & Refund Policy for further details.

8. Returns and Refunds

We want our customers to have a positive shopping experience.

Returns, exchanges and refunds are governed by our published Cancellation & Refund Policy.

• Customers should review the applicable return conditions before placing an order.

• Any return request must follow the prescribed return procedure.

• Products must meet the applicable eligibility conditions for returns or exchanges.

• Approved refunds will be processed through the applicable refund method.

• Refund processing and credit timelines may depend on the payment provider or bank.

Nothing in these terms limits any consumer rights available under applicable law.

9. Intellectual Property Rights

All content available on this website, including but not limited to:

• Brand names and logos.

• Product photographs and images.

• Website design and layout.

• Text, descriptions and graphics.

• Marketing materials and other creative content.

is owned by or licensed to NK – The Label or Wrapp Studio and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify or commercially use any website content without prior written permission.

10. User Accounts and Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

• Provide correct and updated account information.

• Keep your login details secure.

• Notify us if you suspect unauthorised access to your account.

• Ensure that all activities conducted through your account comply with these Terms & Conditions.

We are not responsible for losses resulting from your failure to protect your account credentials, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links to third-party websites, payment gateways, courier services or other external platforms.

These services operate independently and may have their own terms and privacy policies.

NK – The Label is not responsible for the content, policies or practices of external websites. We encourage customers to review the applicable terms before using third-party services.

12. Limitation of Liability

To the extent permitted by applicable law, NK – The Label shall not be liable for indirect or incidental losses arising from the use of our website or temporary service interruptions.

We do not guarantee uninterrupted or error-free website access.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law, including statutory consumer rights.

13. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have been provided access to our Privacy Policy, which explains how your information is collected, used and protected.

14. Changes to These Terms & Conditions

NK – The Label reserves the right to update or modify these Terms & Conditions from time to time.

Any changes will be published on this page along with the updated revision date.

Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.

We encourage customers to review this page periodically.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and jurisdictional requirements, courts having jurisdiction in Kochi, Kerala, India, shall have jurisdiction over disputes arising from the use of this website or purchases made through it.

16. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Address:  1st Floor, G-117, Street B, 3rd Cross Road,
               Panampilly Nagar, Kochi, Kerala – 682036, India.

Phone: +91 735 607 1142

Email: info@nkthelabel.com

Website: https://nkthelabel.com/

We will make reasonable efforts to assist you with your queries.