Last Updated: 11 November 2026

At NK – The Label, we believe every order deserves special care. We are committed to ensuring that your purchases are carefully packed and delivered to your doorstep safely and conveniently.

Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing

• Orders are processed after successful payment confirmation.
• Orders are generally processed within 1–3 business days.
• Pre-order items may take additional time for processing and dispatch compared to regular orders. The dispatch timeline may vary depending on the product.
• Orders placed on Sundays, public holidays, or during special promotions may take additional processing time.
• You will receive an order confirmation once your purchase is successfully placed.

2. Shipping & Delivery Time

• We aim to deliver orders across India through reliable courier partners.
• Estimated delivery time is generally 3–7 business days after dispatch, depending on your delivery location.
• Deliveries to remote areas may require additional time.
• Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

3. Shipping Charges

• Applicable shipping charges, if any, will be displayed at checkout before completing your purchase.
• Any free shipping offers or promotional delivery benefits will be communicated on our website.
• Additional charges, if applicable, will be borne by the customer.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided during checkout, wherever tracking is available.

You can use the tracking details to monitor your shipment until it reaches your delivery address.

5. Incorrect Shipping Address

Customers are requested to provide accurate and complete shipping details, including their name, address, PIN code, and contact number.

NK – The Label will not be responsible for delivery issues caused by incorrect or incomplete information provided during checkout.

Please contact us as soon as possible if you notice an error in your shipping details.

6. Delayed or Undelivered Orders

Although we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur due to circumstances beyond our control.

If your order is delayed or the tracking status has not been updated for an extended period, please contact our support team for assistance.

7. Damaged or Incorrect Products

We take great care in packaging and dispatching every order. However, if you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photographs or an unboxing video.

Our team will review your concern and assist you in accordance with our Return & Refund Policy.

8. Delivery Attempts

Our courier partners may attempt delivery multiple times. Please ensure that someone is available at the provided delivery address to receive the order.

If a shipment is returned to us due to repeated unsuccessful delivery attempts or an incorrect address, additional shipping charges may apply for reshipping.

9. Contact Us

For any questions or assistance regarding shipping and delivery, please contact NK – The Label through our official communication channels.

We appreciate your trust in NK – The Label and thank you for shopping with us. We look forward to making every purchase a special experience.